Terms of Service

Last updated: 6/20/2025

1. Acceptance of Terms

By accessing and using ChatBot Sense's services, you accept and agree to be bound by the terms and provision of this agreement.

2. Service Description

ChatBot Sense provides AI-powered chatbot services on a credit-based system. Users purchase credits which are consumed during AI interactions.

3. Credit System and Payments

3.1 Credit Purchases

  • Credits are sold in predetermined packages
  • All credit purchases are final and non-refundable
  • Credits do not expire and remain in your account indefinitely
  • Credit balances are non-transferable between accounts

3.2 Credit Usage

  • Credits are consumed based on AI interactions and processing
  • Different types of interactions may consume different amounts of credits
  • Credit usage is tracked in real-time and deducted automatically
  • Service availability depends on sufficient credit balance

3.3 No Refund Policy

All credit purchases are final and non-refundable. We do not provide refunds, exchanges, or credits for unused credits under any circumstances, including but not limited to:

  • Dissatisfaction with service quality
  • Unused credit balances
  • Account termination or suspension
  • Technical issues or service interruptions

4. User Responsibilities

You agree to:

  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Use the service in compliance with applicable laws
  • Not engage in any activity that could harm or disrupt the service
  • Monitor your credit usage and purchase additional credits as needed

5. Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted access. Service may be temporarily unavailable due to maintenance, technical issues, or other factors beyond our control.

6. Intellectual Property

All content, features, and functionality of our service are owned by ChatBot Sense and are protected by copyright, trademark, and other intellectual property laws.

7. Limitation of Liability

ChatBot Sense shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

8. Account Termination

We reserve the right to terminate or suspend accounts that violate these terms. Upon termination, no refund of unused credits will be provided.

9. Changes to Terms

We reserve the right to modify these terms at any time. Users will be notified of significant changes, and continued use of the service constitutes acceptance of the modified terms.

10. Contact Information

For questions about these Terms of Service, please contact us at contact@mhshuvo.com